PROSPECTIVE TENANT FAQ
How can I apply for an apartment?
Any of our leasing agents can email you an application directly, or you can contact us at 414-224- 7570 to request this. You may also apply by clicking “Apply” under the Vacancies tab. Please keep in mind, all tenants (and co-signers, if applicable) must fill out an application. There is a $25 application fee that covers the background and credit checks performed. Please only submit one application per person. Applications can be transferred to any of our other available apartments as well as archived for up to six months upon request at no additional cost.
Make sure to have a photo ID and income verification (paystub, tax return, offer letter, etc.) available via picture, scan or PDF to upload. We are unable to begin the screening process without those two items. We also ask that you have past landlord contact information available. We will be contacting these landlords directly.
Our application is located on a secure site, and all application fees paid and information entered is safe. We do not receive, review, or accept applications from apartments.com, zillow.com, or any other advertising platform.
What is required to be approved for an apartment?
- We require that the average gross monthly income to be at least three times one months rent
- We require a credit score of 600 or higher
- If an applicant's credit comes back as N/A a co-signer would be required
- We require that applicants have a verifiable rental history.
- If an applicant is a first-time renter we always require a co-signer
- We do not accept applicants with a serious criminal history
- We do not accept applicants who have had an eviction filed within the last 15 years
- Older evictions are evaluated on a case-by- case basis
- We do not accept Section 8, housing vouchers, or rental assistance through third party programs at this time
If you don’t meet these requirements, a co-signer can be added to your application. For certain circumstances we may also offer an increased security deposit in lieu of a co-signer.
Do you accept co-signers?
Yes, co-signers will apply for apartments like all other applicants. A $25 application fee is required for co- signer applications as well. Please contact your leasing agent to have the application sent to a co-signer, call 414-224-7570 ext. 2 or have the co-signer apply via the Vacancies page.
How long does it take to process an application?
Once all applications have been submitted, it will take about one to three business days to review the application.
If there are any issues with the application we will reach out to you directly via text, call, or email.
If you are approved, an electronic lease and requirements will be emailed to you. The timeline for lease and security deposit completion will also be emailed to you.
We will typically hold an apartment for approximately two business days. If the move-in items, lease signing and security deposit payment, are not completed by the end of the hold period we will move on to our next applicant.
Can I pay the deposit to hold the apartment before completing the application?
We do not accept deposits or rent payments prior to applications being approved.
How do I sign my lease and pay the deposit?
If you are approved, an electronic lease and requirements will be emailed to you, along with the deadline for completion. You will do this all online.
I’ve paid my deposit and signed the lease, now what?
A signed lease will be emailed to you within 24 working hours, if it hasn’t been please call our office at 414-224- 7570.
You will be contacted by our office to schedule a key pick up. You will need to pay your first months rent and set up proper utilities in order to receive keys. You can pay rent online, at our drop box located at 1234 N Cass St., or in person at key pick up.
If electricity is not included in your rent, make sure to call WE Energies prior to your lease start date. If you fail to start service through We Energies by the lease start date there is a $75/month administrative fee due upon demand. If left unpaid, such fee may be deducted from your security deposit.
